Remote Interviewing to satisfy staffing needs
The Corona Virus is for now, reshaping the way employers handle the hiring process. Utilizing Skype, Zoom and other online video conferencing tools, some companies are finalizing hiring without in-person interviews.
Specific to the insurance industry, 3 1/2 months is the average time to fill a $75K vacancy, and 4 months for sales, management and executive positions. Therefore, waiting until the end of this virus situation to engage in recruiting will set your talent acquisition plans back another 3+ months. Better to stay engaged in recruiting efforts- we can help with that.
It may take time to get comfortable with using video conferencing for interviews. However, using Zoom and other , newer software, and learning their applications will open up a path to successful hires.
Here are a few considerations when interviewing by video conferencing:
You may here a dog bark or a baby cry in the background. Ignore it. We are all working from home and in the same boat here. As long as the conversation is professional and meaning full, it goes a long way in evaluating a candidate’s qualifications and cultural fit. (Be sure to talk about company culture).
With the latest “shelter in place” directives, delayed and/or fluid start dates are becoming the norm. Start dates have been extended to 45, 60, even 90 days out. Under these current circumstances, companies can feel relatively certain that the candidate’s commitment to the position will stand.
We are sure COVID-19 creates matters in your business that take precedence over hiring, but when the crisis is past, there will be a talent gap and increased competition for available talent. We can help fill the talent pipeline now and in the future. This will assure you that you will have quick access to the best candidates to fill the coming staffing needs.
Onboarding Remote Employees
Onboarding a remote employee can be a tricky process made even trickier due to the COVID-19 outbreak. To be sure, the first few days of an employee’s start date is crucial to their performance on the job. How then can a smooth onboarding process be assured when office visits are cancelled, meetings are remotely conducted and the world is on lockdown? Here are some tips:
Double down on high-touch: Two weeks before the start of the new employee, make sure everyone takes the time to introduce themselves. Encourage everyone to send a video greeting if they are able. Also consider sending a welcome email a week before the start-date so the new employee knows what to expect. You might want to include tips on how to work well remotely and a link to the company directory with phone numbers. Taking extra time for cordial communication is more important now than ever and will make the new employee settle into the new workplace quickly.
Day One:To ensure the best onboarding system, there has to be uniformity in the process. Each new employee that joins the organization, whether it’s at the offices or remotely, has to have the same process. This establishes that everyone is equal. With remote onboarding specifically, having a unified system also allows everyone to be on the same page without any overlap or miscommunication, in a time where communication is paramount.
Hardware: Make an inventory of everything a new employee will need to be effective. Ship a laptop, smart phone and other things needed to equip their home office. Make sure that the laptop comes pre-installed with all of the software that the employee will need. Have someone from your team orient the new hire on the organization’s systems and processes.
an inventory of everything a new employee will need to be effective. Ship a laptop, smart phone and other things needed to equip their home office. Make sure that the laptop comes pre-installed with all of the software that the employee will need. Have someone from your team orient the new hire on the organization’s systems and processes.
Software: There are key pieces of software every person needs to work remotely. Don't assume your new hire knows how to use the software you have provided.Offer training and be sure to offer your time to walk a person through a challenge.
Paperwork: Send new hire paperwork via email( tax, benefits enrollment forms, withholding forms, etc.) . Have them sign and submit the paperwork electronically.
The Buddy System: Establish a key contact for the new hire to help them through the first few weeks. The mentor can help the new employee adjust, troubleshoot, and feel like a part of the team.
Regular Contact: Regular one on one meetings ensure the remote employee feels connected. The meetings allow managers to give and receive feedback to track progress and correct course if needed. Video conference a remote employee in to team meetings. Encourage digital team camaraderie to keep the remote employee connected to the team.
Set Clear Expectations: Once the new hire starts, ensure that the hiring manager takes the time to discuss expectations openly. Typically, remote employees are highly self-motivated and self-directed. In fact, research shows that they are almost twice as likely to work longer hours than their on-site counterparts. That being said, establishing specific, measurable outcomes for what the remote employee needs to accomplish is critical to ensuring productivity and preventing burnout. Discuss which specific hours the employee needs to be available and what your meeting cadence will be. The new hire should understand the culture, how staff engage with each other, standards and norms.
Schengen Nations: a group of European countries that allow easy passage between their borders. In order to enter a Schengen Nation as a traveler, you are required to purchase insurance or you will not be allowed to enter the country.The following countries are a part of the Schengen Area:
Travel Medical Insurance is required: In an effort to protect themselves from the financial burden made by medical bills left unpaid by tourists, more and more countries are now requiring visitors to show proof of travel insurance before being allowed to enter. This ensures that in the case of an emergency, the traveler is able to cover any medical expenses should they require treatment.
These destinations also require travel medical insurance for entry:
Antarctica, Cuba, Ecuador, Thailand, Qatar, Russia, Turkey, and United Arab Emirates. The lists above are accurate as of June 2019. For the most up to date information on which countries require travel insurance as well as the details of the requirement, please visit the State Department’s website.
Source: Adele DiRende, Marketing Intern at Arch RoamRight. From Arch Travel Blog Published on Tuesday, June 18, 2019 https://www.roamright.com/travel-insurance-blog/what-is-schengen-travel-insurance-and-do-i-need-it/
International Workforce Well-Being Survey
Did you know? 82% of expats go to the doctor in the first 6 months of moving abroad. This highlights the importance of having the right level of medical insurance in place, getting pre-trip planning advice and even having access to virtual health care in helping those relocating abroad to keep healthy and well in their new home. Simply having access to the right healthcare has a positive effect on the well-being of a third (32%) of global workers. Explore the other key findings from Aetna’s 2019 expat well-being survey to support your international workforce here:
Article Taken From: “Ragans PR Daily By Robby Brumberg: https://www.prdaily.com/report-u-s-workers-hate-open-office-spaces/ May 22, 2018
Would you change jobs to find a less annoying workspace?
According to survey data collected by Bospar PR, it would appear many of us would—especially those toiling in an “open” office setting.
The survey, which garnered responses from a diverse cross-section of 1,000 U.S. workers, found that 76 percent of Americans “hate open offices.” The top reasons cited included:
What is it workers want, then? Eighty-four percent of Bospar’s respondents said working from home would be ideal. Nearly 60 percent cited “not having to commute” as a top reason for wanting to work remotely, and 41 percent indicated that they’d be more productive working from home. Thirty-five percent said that remote work would enable them to produce more “thoughtful” output.
Workplace environment appears to be a hill that many employees are willing to die on—or at least take a pay cut over. According to the survey, “Eighteen percent would pursue a new job to have a workspace they like better, and 9 percent would petition to work part-time in an environment they do like.”
Amid the clamor for more collaboration, connectivity, corporate camaraderie and increased participation, companies are inevitably alienating some workers. Most, it would seem, would prefer to work in a quiet, non-distracting atmosphere. That might be the most universally desired and appreciated work perk of all.
According to a new research report published by Finaccord, the total number of expatriates worldwide amounted to around 66.2 million in 2017. This figure has grown at a compound annual rate of 5.8% since 2013, given that there were around 52.8 million expatriates in that year. By 2021, Finaccord forecasts that the number will reach around 87.5 million.
· The global expatriate population has reached 66.2 million and is on track to rise to 87.5 million by 2021;
· the highest numbers of expatriates reside in Saudi Arabia, the UAE and Germany;
· individual workers account for over 70% of expatriates worldwide and students for 8.5% of them.
Source: IPMI Magazine. Read the full article here: https://ipmimagazine.com/medical-health-insurance/en/news/insurance/item/5315-87-5-million-expatriates-by-2021
California recently passed legislation that prohibits employers or an agent of an employer from asking about an applicant's previous salary. If the applicant voluntarily provides this information without being asked, the employer can use it in determining salary for the applicant.
Delaware, Massachusetts and Oregon have passed similar laws which will take effect within the next 12 months. New York (effective 10/31/17) and San Francisco effective July 1, 2018) have passed similar laws. April, 2018 Update: California, Oregon, Delaware, Massachusetts, New York City, Philadelphia and Puerto Rico outlawed employers from inquiring about a candidate’s salary history. New Orleans and Pittsburgh put in place similar bans for hiring city workers. Michigan and Wisconsin have also prohibited the salary history question bans. Vermont passed salary question ban effective July 2018 and Connecticut, effective 1/1/19.
“There is no bigger threat to our democracy than wealth disparity. It is a story normally reserved for monarchies, dictatorships, and plutocracies, and yet we got in this pickle because over the last 40 years the corporate focus on profits took on manic proportions relative to other stakeholders such as employees, communities, and the planet….”
Source: Paul Tudor Jones, Tudor Investment Corporation Head, and Robin Hood Foundation Founder. Quote published in Editorial Comment by Randy Lane, Editor, page 12, Forbes Magazine 12/26/17
In an active job search? Don’t Overlook Anything About Your Online Presence.
Always be aware of and review your Online presence. Your online resume offers another read on how “buttoned up” you are outside of your professional world. Be sure to make a positive and professional impression across all social media platforms that you are using. Inconsistencies between your resume, your online resume, LinkedIn profile may reveal lack of detail orientation, or expose stated variations in duties/titles/etc. at the same job. Unprofessional photos can also raise questions or suggest that you are not aware of how you present yourself in a career environment. Be sure that your resume, online profile, and online communication are free of typos, grammatical errors, or poor (hard to read) formatting. According to LinkedIn, 58% of all resumes have a typo of some form.
Source: LinkedIn Talent Solutions, January 2018
V.P. Group LTD and Life Valuation and Financial Reporting
This well respected and growing group benefits insurer located in the suburban NYC area, has a need for a V.P. of long term disability valuation and financial reporting, due to an announced retirement. Starting salary target is $150K+ with bonus -$200K+.
Duties will include:
Report claim reserves for open and pending Long Term Disability (LTD) and Extended Death Benefit (EDB) claims
• LTD claim reserve analytics
• Active Life Reserve for level premium LTD plan
• Active life reserve determination for Level Term Life, Whole Life, and paid-up
• Incurred But Not Reported determination
• Claim termination rate study for LTD
• Recommend and implement reserve basis changes as needed
• Customer-specific reserve component calculation/determination
• Annual statement exhibits and schedules & annual tax reserve reporting
• Asset adequacy testing for claims reserve
• Reserve projections
• SOX/MAR control testing and documentation
• Special projects (as needed)
• FSA, or near FSA with 5 years of experience in group or individual disability and life insurance
• Prophet skills a plus
• Exceptional project management skills with a demonstrated history of success
• Strong modeling, analytical, and technical skills
Jim Peterman April 2020
Special Risk Accident Underwriter
We are seeing candidates to work with other company underwriters with the goal of ultimately managing the underwriting process for a variety of Group/Blanket Accident and Health product lines. You will utilize your skills in the follows areas: Risk assessment, pricing and quoting, renewals, brochure/policy review and financial analysis/reporting. Additionally, you will interface with carrier clients, third party administrators and brokers as well as with other departments within the organization. This is a position with high potential for growth and visibility within the organization for a candidate who wants to work on and manage multiple product lines of business. Strong focus on student health, participant accident, and business travel accident product lines. Salary of $100k+ for the right candidate. Call Jeremy for details. March 2020
V.P. Travel Insurance/Assistance Underwriting (Surplus Lines) - Mid-West Location
As part of the senior management team, this position will define underwriting strategy, recommend business plans that will generate profitable growth in current and new markets. Position will drive overall pricing, policy and procedures for the company’s insurance and service offerings. Products include group and individual travel assistance, and travel insurance (trip cancellation/lost baggage). This is a newly created position open as a result of recent growth and the entrance into new markets/distribution channels that assure continued growth. This is a high visibility position with opportunity for long term career growth. Surplus lines underwriting experience is required. Salary $180-200K. Bonus eligible. Relocation assistance to the Midwest office will be provided. This position cannot work remotely from home. Call or email Jim for details. March 2020
Regional Business Development Manager Specialty A&H Products
We are presently searching for an experienced regional sales manager for a growing specialty A&H division of a large multi-line insurer. The position will sell corporate accident, K-12/college, and participant accident plans through brokers, MGUs and TPAs within a geographic region. Company will write program business in addition to individual cases. Position will work with underwriting regarding execution of business development strategy and distribution channels. Work remotely from home, company is flexible regarding U.S. region location. Candidates will have established relationships with producers in the region and a successful sales track record. Salary can go up to $100K+ plus first year bonus guarantee. This is a newly created position with plenty of room for future income and professional growth. Contact Jim.
Group Medical Stop Loss Sales Opportunity Boston, Ma.
We are seeking a medical stop loss professional to market products throughout the Northeast brokerage community. Candidates must have solid technical knowledge of stop loss/self-funded coverage and the ability to travel as needed on sales appointments within the territory. Candidates can come from an underwriting, sales, or inside sales background as long as they have 3+ years of stop loss experience. First year target compensation is $125k+, which can be easily exceeded. Long term potential $225k+. North Boston location. Remote candidates within the Northeast territory will be considered with 10+ years of Medical Stop Loss sales experience and David Young system knowledge.
Interested in learning more? Call Jeremy 802-253-6304 March 2020
Benefits Account Manager – Brooklyn, NY
Manage, retain and grow an existing block of mid-size and large group employee benefits business. Develop and implement retention strategies to maximize account management effectiveness. Communicate, lead and influence others to achieve desired goals and objectives of annual sales plan. Job Requirements: Benefit analysis / plan design comparisons. Existing business retention calls & renewal presentations. Responsible for training, coaching and guiding others. Timely and thorough market analysis, comparisons and communication. Development and implementation of account management tools/techniques. Travel and entertainment in the tri-state market. Requirements: Proficient with health risk analysis,& product positioning. Proficient in Excel, Word & PowerPoint Excellent knowledge of the health insurance and ancillary market. College education with a dynamic spirit. 3+ years experience in the health insurance industry. Proven account management track record. Ability to work collaboratively across a larger organization. Salary $60k - $90k. Jeremy: firstname.lastname@example.org February 2020
Group Health Underwriter – Los Angeles, CA
The Group Insurance Underwriter will work independently with various business units, including sales, marketing and client services. The Underwriter will prepare proposals based upon properly analyzed rates and oversee proposals generated by the Underwriting team. Prepares complex and customized quotes for new and renewing group insurance plans in accordance with designated authority levels.
Essential Responsibilities & Functions include:
• Using assigned rate models, prepares proposal requests for large sized medical, life, and disability risks
• Focuses on complicated RFP’s
• Subject matter expert in an area of specialty: region of the world, a block of business, or a product.
• Working in collaboration with Sales, Actuarial and Management, determines whether to accept or decline risks in accordance with company guidelines
• Manage an assigned portfolio of risk and achieve profitability targets for the business as measured by loss ratio
• Works closely with sales reps to gather necessary information for quotes to generate product-specific proposals across all regions
• Records and maintains all prospects in CRM on a daily basis
• Drafts policies and final documents for sold cases
• Responds to questions from sales reps and brokers about quotes and benefits
• Works with the Enrollment Department to setup group and issue sold policies in a timely manner, including conducting peer reviews
• Assists Director of Underwriting on overseeing workloads and managing turnaround times within the department
• Updates manuals and materials related to insurance products
• Under the direction of the Director of Underwriting, gains experience in specialized areas and gains knowledge with regard to fronting relationships and seeks guidance and approval when evaluating RFP’s
• Provides oversight and training to the Underwriting Coordinators and Underwriting Analysts
Candidates should have 8+ years of experience in group health underwriting, with international underwriting considered as a plus. Starting salary will be in the $95- 125K range, plus bonus. Jeremy. March 2020
Compliance Associate- New York City
A growing L&H department of a large, multi-line insurer has a need for an addition to their compliance staff. Working with the General Counsel and Compliance Manager, the position will perform diverse compliance functions. Responsibilities include the set-up and maintenance of a significant volume of authorizations required for the company to conduct business in the US. Utilizing excellent communication and organization skills, the candidate will prepare and file quarterly and annual reporting prepared by accounting or actuarial (assessments, statutory financial statements, premium tax returns). Perform legal research and special project work regarding corporate compliance matters, as required. This position is involved with maintaining corporate certificates of authority, etc. and will not draft policy forms. Starting salary will be in the $85-110K+ range depending upon experience. QUALIFICATIONS: Minimum of an Associate Degree. Bachelor's or J.D. degree preferred. Minimum of 3 years of relevant compliance experience; prior experience in an A&H insurance company preferred. P&C experience is also a match. Knowledge of basic legal processes, legal terminology, legal forms and legal research techniques. Strong PC skills, especially with respect to MS Word, Excel and Outlook. Call Jim Today. 802-253-6304. March 2020